MQA Quarterly Performance Report

MQA Q1 2017-2018 15 QUARTERLY SUMMARY Complaints Received 4,773 Legally Sufficient 1,085 Investigations Completed 1,118 Citations Issued 1 Dismissed by Panel 647 Probable Cause Found 394 Probable Cause Dismissed 154 Final Orders 430 Emergency Orders Issued Emergency Restriction Orders 36 Emergency Suspension Orders 28 Total Emergency Orders 64 Fines and Cost Data for Current LicensEes Dollar Amount Collected $545,634 Dollar Amount Imposed $714,082 Percentage Collected 76% NUMBER OF ACTIVE CASES Consumer Services 2,054 Investigative Services 760 Prosecution Services 4,154 The Division of Medical Quality Assurance receives about 20,000 complaints a year. MQA, in conjunction with the boards that regulate the professions, issued final orders against 1,489 health care practitioners during the 2016-2017 fiscal year. Some practitioners are directed to obtain additional training to prevent errors; some are reprimanded; and some sanctioned. The Department takes emergency action for violations that pose an immediate and serious threat to the public and violations under section 456.074, Florida Statutes, including the commission of crimes, violations of standards of care, drug use, impairment, drug diversion, sexual misconduct or student loan defaults. The Bureau of Enforcement’s key role is to investigate complaints and reports against licensed practitioners and unlicensed persons. Investigations are pursued at several levels, and the bureau has several specialized units: The Unlicensed Activity Program, Consumer Services Unit, Investigative Services Unit, Prosecution Services Unit and Compliance Management Unit. Enforcement Data BY THE NUMBERS Click here for detailed report by profession