MQA Quarterly Performance Report

DIRECTOR’S MESSAGE 4 BUREAU MESSAGES 5 EXECUTIVE SUMMARY 6 QUARTER 1 ACCOMPLISHMENTS 7 I AM MQA 8 UNLICENSED ACTIVITY (ULA) 9 BALANCED SCORECARD MEASURES 10 BY THE NUMBERS 13 GLOSSARY 16 MQA Q1 2017-2018 3 table of contents