MQA Quarterly Performance Report

Individuals who perform regulated activities without the proper licensing in Florida are generally committing a felony-level criminal offense. Treatment by an unlicensed provider is dangerous and could result in injury, disease or even death. When practitioners pay their licensing fees, $5 is designated specifically for the enforcement of health care regulations to reduce and eliminate unlicensed activity. From educating the public to conducting complex investigations and issuing cease and desist orders, the MQA’s Unlicensed Activity (ULA) program is dedicated to protecting the people of Florida and remaining at the forefront of health care regulation. oUtReACH The Bureau of Enforcement conducted the following ULA outreach and educational activities during the first quarter of FY 2017-18: •Florida Sheriff’s Association Conference, July 23 - 26, 2017 •Worker’s Compensation Institute, August 6 - 9, 2017 •Meet & Greet with Key West Law Enforcement Community, August 21 - 24, 2017 •Florida Council on Crime & Delinquency, August 28 - 30, 2017 Additionally, a bus and bus-shelter public service awareness campaign was launched. It included the ULA marketing graphic in English, Spanish and Creole that was displayed on 46 buses and 25 bus shelters within the Miami-Dade transit system. The campaign ran for six weeks and resulted in 20 million impressions. oRDeRs to CeAse AND DesIst Since the 2014-2015 fiscal year, the ULA program has strengthened investigative and enforcement efforts to ensure the safety of Florida’s residents and visitors. Below is a comparison of results for the last three fiscal years and the first quarter of the 2017-2018 fiscal year, highlighting each quarter. Consumers are encouraged to verify the license of their health care provider by utilizing the www.flhealthsource.gov/ula website, or calling 1-877-HALT-ULA, where they can speak directly with an investigator in the Consumer Services Unit. Tips of suspicious or potentially unlicensed activity may be emailed to haltula@flhealth.gov. MQA Q1 2017-2018 9 ORDERS TO CEASE AND DESIST (FY 14-15/FY15-16/FY16-17) FY14-15 FY15-16 FY16-17 FY17-18 0 50 100 150 200 74 133 75 103 109 167 131 172 136 110 118 172 138 First Quarter Second Quarter Third Quarter Fourth Quarter UNLICENSED ACTIVITY