Q4_09-17-2018

The Quarterly Performance Report (QPR) required b y section 456.005 and section 456.025(9) , Florida Statutes, offers MQA an opportunity to update its 22 health care provider boards and four councils, as well as all stakeholders and health care consumers, on the important work performed in health care regulation. The QPR for the fourth quarter of the 2017-2018 fiscal year provides statutorily required information on revenue, expenditures and performance measures, and highlights MQA’s accomplishments, outstanding employees, and successful partnerships. MQA upholds the Department’s mission to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts. MQA collaborates with other stakeholder agencies at the state and federal level, and our regional investigative offices work with local officials and law enforcement agencies to stop and prevent dangerous unlicensed activity within Florida’s communities. LICENSING ENFORCEMENT INFORMATION MQA received 39,327 licensee applications and issued 26,120 initial licenses in the fourth quarter. The Bureau of Operations created rack cards and brochures to inform health care providers and the public about the newly- passed House Bill 21, the Controlled Substances Bill, which is intended to combat opioid abuse. A website was launched to further inform the public on the legislation, which can be accessed at www.FlHealthSource.gov/FloridaTakeControl/. The Bureau of Enforcement (BOE) continued efforts to strengthen collaborative relationships with stakeholders. On April 11, 2018, the Tallahassee Investigative Services Unit (ISU) hosted a meet-and greet with the Consumer Services Unit (CSU) and Leon County Sheriff’s Office. Attendees shared information on each organization’s outreach efforts, including a weekly task force meeting that is hosted by the LCSO and which BOE plans to attend moving forward. These relationships are integral in helping MQA combat unlicensed activity. MQA received 185 complaints of unlicensed activity in the fourth quarter and issued 120 cease and desist orders to unlicensed individuals whose unregulated and illegal activity could be disfiguring or even deadly to victims. MQA referred 112 complaints to law enforcement for potential criminal convictions. 6 MQA Q4 2017-2018 8 EXECUTIVE SUMMARY