MQA Quarterly Performance Report

12 MQA Q4 2018-2019 Balanced Scorecard: A way to measure whether the key processes performed by MQA (licensing, enforcing, and providing information) support our vision and our strategic objectives. Emergency Action: An action taken by the State Surgeon General to suspend or restrict the ability to practice when a licensed health care practitioner poses an immediate and serious threat to the health, safety, and welfare of the public. Emergency Suspension Order (ESO): An order issued by the Florida Department of Health suspending the license of a practitioner. A practitioner may not practice in the state of Florida while under an emergency suspension order. Emergency Restriction Order (ERO): An order issued by the Florida Department of Health restricting the practice of a practitioner in the state of Florida under conditions specified by the Department. Final Order: A Final Order is an order of a regulatory board outlining the finding of facts, and penalties in a disciplinary case against a licensee. The administrative complaint, outlining the charges against the licensee is attached and becomes part of the final order when it is properly filed with the agency clerk. Investigations Completed: Investigations are initiated when a complaint is considered legally sufficient. All completed investigations are presented to the Prosecution Services Unit with an Investigative Report and all documents related to the complaint. Legally Sufficient: Complaints that, if found to be true, show a potential violation of Florida Statutes or Rules. LEIDS: Licensing and Enforcement Information Database System – MQA’s licensure and enforcement database. MQA Trust Fund Unlicensed Fee: A $5 fee collected at initial and renewal licensing that specifically funds the investigation and enforcement of unlicensed activity laws. Probable Cause: Probable Cause is a reasonable ground to suspect that a person has violated or is violating the law. ULA: Unlicensed activity. Potentially dangerous activity by an unlicensed person that could cause injury, disease, or death. Health care resources for professionals and consumers are available 24 hours a day at www.FLHealthSource.gov . Apply for a license, verify a license, or renew a license. Glossary