MQA Quarterly Performance Report

8 MQA Q4 2018-2019 MEASURE: NUMBER OF DAYS TO COMPLETE INITIAL INSPECTION PRIOR TO LICENSURE. TARGET: 16 Days Definition: This measure calculates the average number of days from the date an applicant is ready for an opening inspection to the date the inspection is completed. This measure includes all initial inspections where the applicant did not formally request a delay. Initiative: No action steps are currently needed to improve performance. Data source: MQA Licensing and Enforcement Information Database System (LEIDS). Target = 16 Days 0 4 8 DAYS 16 20 12 FY15-16 Q2 FY15-16 Q1 FY15-16 Q3 FY 15-16 Q4 FY 16-17 Q1 FY 16-17 Q2 FY 16-17 Q3 FY 16-17 Q4 FY 17-18 Q1 FY 17-18 Q2 FY 17-18 Q3 16.43 Average number of days to complete an initial inspection 13.95 9.46 9.55 6.02 7.26 6 6 5.52 4.68 6.23 FY 17-18 Q4 8.37 FY 18-19 Q1 5.94 FY 18-19 Q2 5.55 Balanced scorecard measures FY 18-19 Q3 6.24 5.9 FY 18-19 Q4