MQA Quarterly Performance Report

Q2 2020-2021 Quarterly Performance Report 2 Division of Medical Quality Assurance Performing regulated health care activities without proper licensing in Florida is a crime. Treatment by an unlicensed person is dangerous and could result in injury, disease, or even death. When practitioners pay their licensing fees, $5 is designated specifically for the enforcement of health care regulations to reduce and prevent unlicensed activity. From educating the public to conducting complex investigations and issuing cease and desist orders, the ULA program protects the people of Florida and remains at the forefront of health care regulation. ORDERS TO CEASE AND DESIST Below is a comparison of the results from Fiscal Year (FY) 2017-2018 to the second quarter of FY 2020- 2021, highlighting each quarter. ORDERS TO CEASE AND DESIST HALT UNLICENSED ACTIVITY Consumers are encouraged to verify the license of their health care provider by utilizing the www.FLHealthSource.gov/ula website, or calling 1-877-HALT-ULA, to speak directly with an investigator in the Consumer Services Unit. Tips of suspicious or potential unlicensed activity may be emailed to HALTULA@FLHealth.gov. FY 2017-2018 FY 2016-2017 FY 2018-2019 FY 2019-2020 FY 2020-2021 200 150 100 50 0 UNLICENSED ACTIVITY 118 146 179 120 146 138 136 110 172 164 156 119 162 131 125 40 35 55 Q1 Q2 Q3 Q4 Q1 Q1 Q1 Q2 Q2 Q2 Q3 Q3 Q3 Q4 Q4 Q4 Q1 Q2 On March 9, 2020, Governor Ron DeSantis issued Executive Order 20-52, declaring a Public Health Emergency regarding the COVID-19 pandemic. Due to the impact of COVID-19, MQA has experienced a significant effect on business processes.