MQA Annual Report 2022-2023

Annual Report and Long-Range Plan | Fiscal Year 2022-23 13 Unlicensed Activity The Department’s Unlicensed Activity (ULA) Program protects Florida residents and visitors from the potentially serious and dangerous consequences of receiving medical and health care services from an unlicensed person. MQA investigates and refers for prosecution all unlicensed health care activity complaints and allegations. In many instances, unlicensed activity is a felony-level criminal offense. More importantly, receiving health care from unlicensed people is dangerous and could result in further injury, disease, or even death. The ULA Program works in conjunction with law enforcement and the state attorney’s offices to prosecute individuals practicing without a license. Program staff also proactively conduct public outreach but help by licensed health care practitioners and partnering organizations is crucial to educating others. The Department has several resources to combat unlicensed activity. • Consumers are encouraged to use the Department’s website FLHealthSource.gov where they can conveniently view the license information of their health care practitioner. • Complaints may be filed anonymously by completing and mailing the complaint form on the Department’s website, or by calling 1-877-HALT-ULA (425-8852).

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