47 Annual Report and Long-Range Plan | Fiscal Year 2022-23 Table 8: Reports Received, Complaints Received, and Investigations Completed As part of its mission, MQA protects the public by enforcing federal and state laws and rules governing the practice of health care professions in Florida. MQA’s Bureau of Enforcement reviews and investigates complaints against health care practitioners and facilities. During FY 2022-23, MQA received 45,352 complaints and completed 5,246 investigations. Of the complaints received, 11.8% were deemed legally sufficient. PROFESSION STATUTORY REPORTS COMPLAINTS RECEIVED LEGALLY SUFFICIENT COMPLETED INQUIRIES COMPLETED INVESTIGATIONS COMPLETED INSPECTIONS ACUPUNCTURE Acupuncturist 2 25 11 0 12 0 ATHLETIC TRAINING Athletic Trainer 0 54 2 0 2 0 CERTIFIED SOCIAL WORKER Certified Master Social Worker 0 0 0 0 0 0 CHIROPRACTIC MEDICINE Certified Chiropractic Physician's Assistant 0 12 1 0 1 0 Chiropractic Faculty Certificate 0 0 0 0 0 0 Chiropractic Physician 22 253 42 3 41 0 Registered Chiropractic Assistant 0 0 0 0 0 0 CLINICAL LABORATORY PERSONNEL Clinical Laboratory Personnel 1 11 4 0 3 0 Clinical Laboratory Trainee 0 0 0 0 0 0 Clinical Laboratory Training Program 0 0 0 0 0 0 CLINICAL SOCIAL WORKER Licensed Clinical Social Worker 6 74 23 0 25 0 Provisional Clinical Social Worker Licensee 0 1 1 0 1 0 Registered Clinical Social Worker Intern 0 32 6 0 9 0 DENTISTRY Dental Expert Witness Certificate 0 0 0 0 0 0 Dental Hygienist 0 13 1 0 2 0 Dental Laboratory 0 13 7 0 7 679 Dental Radiographer 0 10 3 1 2 0 Dental Residency Permits 0 0 0 0 0 0 Dental Teaching Permits 0 0 0 0 0 0 Dental Temporary Certificate 0 1 0 0 0 0 Dental-Health Access Dental 0 2 0 0 0 0 Dentist 245 755 206 9 199 593
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