Strategic Goals MQA supports the regulatory efficiency and health care workforce priorities of the state through timely, accessible, and accurate licensure, enforcement, and information activities for health care applicants, practitioners, and consumers in partnership with its 22 regulatory boards and four councils. PRIORITY AREA: Regulatory efficiency GOAL: Establish a regulatory structure that supports the state’s strategic priorities related to global competitiveness and economic growth. MQA continued these efforts during FY 2023-24 while updating its strategies, goals, and objectives for the new reporting period. MQA gathered and analyzed information about internal and external factors that could impact its ability to achieve objectives, providing a clear understanding of the regulatory context in order to begin developing strategies that leverage strengths and opportunities while addressing and mitigating challenges. 2 1 Reduce the Average Time* to Issue an Initial License to a Qualified Health Care Practitioner FY 18-19 FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24 CHANGE 57.76 51.18 50.64 47.4 50.21 47.3 18.11% 3 Reduce the Average Time* to Issue an Initial License to a Health Care Facility FY 18-19 FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24 CHANGE 44.67 50.13 40.45 43.31 44.88 41.28 7.59% * Time is referred to as average number of business days. Decrease the Average Time* to Register Out-of-State Telehealth Health Care Practitioners FY 18-19 FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24 CHANGE 30.0 20.0 20.5 15.0 21.5 23.4 22.0% MQA Annual Report and Long-Range Plan | FY 2023-24 13
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