MQA Annual Report 2023-2024

Reduction of Year-Old Cases The Prosecution Services Unit’s (PSU) workload was largely determined in FY 2023-24 by the influx of legally sufficient complaints received by the Department. While one PSU attorney typically manages between 70-90 cases, each attorney handled an average of 150 cases at various stages of litigation while PSU processed over 5,000 new complaints this year. Despite this surge, the number of cases over one year old increased only slightly to 1,853 (8%) compared to last fiscal year’s 31% increase. The total case inventory also grew by 170 cases (3%), revealing PSU’s ability to effectively balance prosecuting new cases while processing older ones as 91% (1,691) of the year-and-older cases were received in 2021 or later. Notably, the inventory of cases received before 2021 shrunk by 50%, from 332 to 164, in the last fiscal year. Of these cases, approximately 16% (27) were resolved through referral to the Division of Administrative Hearings (DOAH) for formal hearings. While a significant portion of the year-and-older cases are awaiting referral to DOAH for final hearings, DOAH has recently implemented Alternative Dispute Resolution (ADR) to help parties reach amicable resolutions without formal hearings. ADR has proven to be an effective tool for PSU, resolving the majority of referred cases before they reach formal hearings. Total Cases Compared to Year and Older Cases 1,768 1,234 1,156 1,679 1,853 4,460 3,358 4,357 4,940 5,110 Year and Older Cases Total Cases 24 MQA Annual Report and Long-Range Plan | FY 2023-24

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