Contents Introduction .........................................................................................................................1 Message from the State Surgeon General ....................................................................4 Message from the Division Director .................................................................................5 Executive Summary .........................................................................................................................6 About MQA ...............................................................................................................................8 Long-Range Policy Planning ....................................................12 Purpose ........................................................................................................................................................12 Strategic Goals ......................................................................................................................................13 The Changing Landscape of Health Care Regulation ........................................14 Annual Performance Results ...................................................................................................18 Reduction of Year-Old Cases ....................................................................................................24 Disciplinary Guidelines ...............................................................................................................25 Appendix I: Information Tables .......................................27 Appendix II: Resources ...........................................................................77 Customer Resources ......................................................................................................................77 Executive Directory ..........................................................................................................................78 MQA Annual Report and Long-Range Plan | FY 2023-24 3
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