MQA Quarterly Performance Report

This section highlights four of MQA’s Performance Statistics: The Number of Days to Process a Renewal Application for Qualified Applicants, The Number of Days to Issue an Initial License for Qualified Applicants, Average Number of Days to Complete an Opening Pharmacy Inspection, and Average number of Days to Complete an Opening MODE Inspection. These measures are critical components of MQA’s strategic priorities and management in monitoring progress. Measure • Number of Days to Issue an Initial License for Qualified Applicants. Definition This measure calculates the average number of days from the date an applicant is deemed qualified for licensure to the date a license is issued. This measure is used for all health care practitioner applications submitted for initial licensure in Florida. Goal • One Day Initiative To improve time to license qualified applicants, the Bureau of Health Care Practitioner Regulation analyzes all aspects of the application process through process improvement reviews. Additionally, each board office identifies trends regarding the deficiencies found in applications and provides a work plan to eliminate or reduce the delays caused by these deficiencies. The boards actively engage in activities that improve the efficiencies of the licensure process. PERFORMANCE STATISTICS - INITIAL APPLICATION Q2 • Quarterly Performance Report 2021-22 5 Data source : MQA Licensing and Enforcement Information Database System (LEIDS). FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2021-22 Average Days Average Days to Process an Initial Application FY 2020-21 0.0 1.0 2.0 3.0 3.5 0.5 1.5 2.5 Quarter One Quarter Two Quarter Three Quarter Four Indicates Average Days to Process 2.1 1.3 1.8 1.4 1.9 1.6 1.9 2.5 2.8 1.9 1.0 1.4 1.6 1.2 0.9 1.2 1.5 1.0 1.2 1.3 0.9 1.0 GOAL = One Day