Figure 5: Complaints Received Over Time 5,677 5,847 8,695 7,134 6,816 6,791 10,261 17,888 12,685 13,238 10,672 10,397 8,512 8,039 9,201 9,505 13,741 14,524 12,500 12,133 13,586 ENFORCEMENT MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 1 07 Fines and Cost Licensee Data Imposed Collected $419,032.10 $476,620.40 Emergency Orders Issued 46 32 Suspensions Restrictions FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 The Bureau of Enforcement (BOE) comprises three units: the Consumer Services Unit (CSU), Investigative Services Unit (ISU), and Compliance Management Unit (CMU). In conjunction with the Prosecution Services Unit (PSU), BOE is tasked with enforcing the regulatory standards for health care practice as established by Florida Statutes, rules, and laws. For suspected violations that pose an immediate and severe threat to the public, PSU may issue Emergency Orders, per section 456.074, Florida Statutes, which are signed by the State Surgeon General and provide immediate action. Emergency Restrictions Orders limit the professional activities of a suspect practitioner, whereas Emergency Suspensions Orders suspend a license for the duration of the order. During the first quarter, MQA received 13,586 complaints against health care practitioners (Figure 5). Of the 78 emergency orders issued this quarter, more than half (60.5%) were to suspend the practice of health care practitioners. 20 10 15 5 0 Number of Active Cases CSU 12,438 CMU 5,222 PSU 4,605 ISU 709
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