Unlicensed Activity MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 1 08 Unlicensed activity is the practice or delivery of health care services without possessing the required valid and active license to practice that profession. Housed within ISU, the Unlicensed Activity (ULA) Program is charged with the discovery, investigation, and disruption of unlicensed health care activity in Florida in partnership with local law enforcement agencies, state’s attorney offices, and local community entities. ULA staff monitor for unlicensed activity throughout the state’s 11 investigative services regions and conduct comprehensive investigations into suspected unlicensed activity. If an investigation concludes that unlicensed activity has occurred, the individual(s) may be issued a fine or cease and desist order and may be subject to arrest by law enforcement. MQA continually tracks the number of cease and desist orders issued against unlicensed persons to better assess the impact of ULA’s enforcement processes. ULA investigators issued 160 cease and desist orders in the first quarter against individuals and businesses that posed an immediate threat to the health of all people in Florida. Also this quarter, MQA received 221 complaints of suspected unlicensed activity and 252 cases were referred for investigation. ULA completed 255 investigations in the first quarter while referring 163 cases to law enforcement for potential criminal investigations. Figure 6: Cease and Desist Orders Issued FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 118 146 179 120 146 164 156 119 162 131 125 40 35 55 102 101 162 118 155 136 160 ULA Complaints Received 221 Complaints Referred for Investigation 252 Cease and Desist Orders Issued 160 Investigations Completed 255 Complaints Referred to Law Enforcement 163
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