Most health care licensees and facilities are required to renew their license biennially in order to maintain the right to practice; however, some professions require annual renewal of the license. To learn more about the renewal process, visit: FLHealth Source.gov/ requirements. Individual practitioners are responsible for meeting ongoing license requirements and seeking renewal as appropriate. Each regulated profession has its own set of renewal requirements, such as the length of time between renewals, as well as continuing education credit requirements to update and reinforce knowledge of the profession(s). MQA continually improves its operations to provide an expeditious license renewal experience for applicants, including providing the convenience of applying for renewal online through MQA's Virtual Agent, ELI, and a more comprehensive online service account experience by applying system changes. As shown by Figure 2, MQA processes renewal applications from qualified applicants within an average of one day and has consistently met this goal for the past five fiscal years. The processing time for renewal applications averaged 0.4 days, a slight increase from the previous quarter but still well within MQA’s goal of one day or less. Online has remained the preferred method to submit renewal applications, as over 90% of applications received since FY 2013-14 were submitted digitally. Thousands of licensees have benefitted from shorter processing times without additional postal processing. In fact, 120,086 licensure renewals were processed online during the second quarter, which is a 20% increase from the previous quarter. MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 2 08 License Renewals Figure 2: Average Days to Process a Renewal Application
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