MQA Quarterly Performance Report

It is with great pride that I present to you the Quarterly Performance Report (QPR) for the second quarter of FY 2022-23. This report captures accomplishments reflected by our key performance measures, in addition to the various quarterly activities and improvements completed by the Division of Medical Quality Assurance (MQA). Together, these items provide a clear and meaningful understanding of MQA’s operational status at the quarter's close while acknowledging the progress toward achieving key performance throughout the fiscal year. MQA experienced an exemplary second quarter, excelling in its performance and continuing to place quality as a priority. We not only met but exceeded our performance goals, many by more than double the desired target. I am proud of our consistent dedication to apply and renew best practices to improve health care regulation in Florida. We pushed new, innovative projects and took pre-existing initiatives to the next level this quarter, bringing more convenience and flexibility to licensees. We did this all while demonstrating our resourcefulness and dedication in the face of hurricanes impacting our state. The findings of this report show that MQA has closed this quarter in exemplary shape and is positioned to sustain the mission of protecting, promoting, and improving the health of all Floridians. I am confident that readers of this report will agree and join me in looking forward to seeing how else MQA can support our health care workforce through regulatory excellence. MQA experienced an exemplary second quarter. We not only met but exceeded our performance measures, many by more than double the desired target. " LETTER FROM THE DIRECTOR MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 2 02 JENNIFER L. WENHOLD, MSW, CPM

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