MQA Quarterly Performance Report

MQA is pleased to announce a new licensure experience for health care practitioners. Starting in the summer of 2023, electronic licenses (e-licenses) will replace the current practice of printing and mailing paper-based licenses. For each profession regulated by MQA, the transition to paperless licensing means seamlessly retrieving licenses through the MQA Online Services Portal within two business days of an approved application. The electronic process will allow practitioners to obtain a newly issued or newly renewed license free of charge and 7-10 days earlier than the previously mailed versions. The e-licenses include QR codes that increase the information security of licenses and enable users, such as employers and consumers, to access and verify the credentials of health care practitioners. Combining the growing health care workforce and the use of mobile devices, it is critical that MQA continues to develop innovative strategies to meet the needs of practitioners and streamline access to key documents that provide credibility to entering the workforce. e-Licensing demonstrates the commitment of the Department to expedite licensure and verification processes so that health care practitioners can get to work quickly and continue working through successful licensure renewal cycles without interruption. Licensed health care practitioners are encouraged to visit MQA’s Online Services Portal to ensure contact information is updated and accurately displayed within their account. To learn more, please visit the electronic license Frequently Asked Questions page or ask MQA’s Virtual Agent, ELI, by visiting FLHealthSource.gov/ELI. MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 2 06 e-Licensing: A New Licensure Experience for Health Care Practitioners

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