FY 2020-21 FY 2021-22 2022-23 Q1 Q2 Q3 Q4 20,000 15,000 10,000 5,000 0 were issued to suspend the practice of a practitioner. 55% were issued to restrict the practice of a practitioner. 45% Emergency Orders Issued Per Florida Statutes, MQA is tasked with the enforcement of all applicable statutes, laws, and rules. To carry out this duty, MQA established the BOE, which comprises the Consumer Services Unit (CSU), Investigative Services Unit (ISU), and Compliance Management Unit (CMU). Together, BOE investigates allegations against practitioners and forwards evidence to the Prosecution Services Unit (PSU) as appropriate. Upon receipt of evidence for cases that require litigation, PSU determines whether cases are sufficient to warrant disciplinary action. After relevant disciplinary action is taken, CMU ensures that licensees comply with the disciplinary terms and penalties. ENFORCEMENT PSU is authorized to issue Emergency Orders to demand the immediate stop of activities that suspect to pose an imminent threat to the public. This authority is sanctioned in section 456.074, Florida Statutes, and the orders are signed by the State Surgeon General. Emergency Restriction Orders establish restrictions on the professional activities of a suspect practitioner while Emergency Suspension Orders suspend the practitioner’s license for the duration of the order. Of the 49 Emergency Orders issued this quarter, 55% were suspensions and 45% were restrictions (or 27 and 22, respectively). In Quarter Four, 10,850 complaints were received. While this is a 35.6% decrease from the previous quarter, this volume is consistent with that received during the fourth quarter of the last three fiscal years. When reviewing cases this quarter, MQA determined 1,275 cases were legally sufficient. Probable cause was found in 400 cases, whereas no probable cause was found in 875 cases. Disciplinary actions levied in these cases include 27 citations, 82 dismissals, and 350 Final Orders. Number of Active Cases CSU 16,341 CMU 5,153 PSU 4,892 ISU 754 Q: What makes a complaint legally sufficient? A: A complaint becomes legally sufficient when it is believed that the facts presented in the complaint are true and the allegation would be a violation of the practice act. Complaints Received MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 4 1 1
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