MQA Quarterly Performance Report

A Fight Against Human Trafficking Human trafficking is the second largest criminal enterprise globally (after drug trafficking) and the victims of these crimes often develop health conditions from their ordeal. Health care practitioners are especially important in identifying trafficking victims and connecting them to helpful community resources. On May 5, MQA investigators helped to uncover human trafficking with the Ocala Police Department. As a result, the Ocala Police Department will continue its investigation with the assistance of the Department of Health, and regulatory cases will follow. The Department continues to maintain a resource library to help practitioners obtain training in servicing the needs of human trafficking victims and connecting them to helpful resources. AROUND MQA MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 4 04 In May, the Florida Boards of Osteopathic Medicine and Medicine were represented at the annual meetings of Administrators in Medicine (AIM) and the Federation of State Medical Boards (FSMB), in Minneapolis, Minnesota. Meeting attendees shared knowledge of industry best practices and exchanged recent developments in medical board regulation. Board Executive Directors brought this information back to MQA for consideration in daily operations and long-term planning including emerging trends in guidelines and policies for prescribing opioids, digital credentialing and regulation, handling sexual misconduct cases, and navigating state legislative issues. Board of Massage Therapy staff participated in a tabling event and discussion about Florida laws and rules at the Florida State Massage Therapy (FSMT) Association meeting in June. United under the mission to promote standards of excellence in health care, MQA regularly engages in outreach at meetings with association partners such as FSMT to put a friendly face to the Department and provide licensees with opportunities to interact with and have their questions answered by central office staff. MQA On the Go June 2023 marks 20 years since MQA entered its partnership with CE Broker to develop a centralized system for managing CE and CE provider applications. As a result, manual processes for CE management have decreased by 300%, and the audit rate of the Department increased from 3% to 100%, leading to an annual cost savings of $500,000. Additionally, the Prosecution Services Unit (PSU) efficiently prioritized cases and the number of CE audit cases against health care practitioners dramatically decreased. For more information on CE at MQA, visit FloridaHealth.gov/Licensing-and-Regulation/CE. Celebrating 20 Years with CE Broker

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