License Renewals MQA received 184,422 renewal applications in Quarter Four. Of those applications, 98.37% were processed online. On average, the processing time for renewal applications is 0.25 days, which is a slight increase from the average Quarter Four processing time of 0.22 days over the past six fiscal years. Boards that receive the highest number of late applications will identify processes that increase efficiency in application processing. As MQA receives its highest number of applications in Quarter Four, ELI can be used to further decrease renewal application approval times for future quarters. In addition to providing a platform for users to submit their applications, ELI also provides applicants with opportunities to check application statuses and address deficiencies that could lead to delays in processing. MEASURE TARGET ACTUAL Average days to process a renewal application 1 day 0.06 days Q: What is a deficiency? A: A deficiency is any missing or inaccurate component of the application. All licensure applications are required to have complete, accurate information for quick and easy processing. For more information about renewal requirements and renewal dates by profession, visit FLHealthSource.gov/requirements. FY 2017-18 FY 2018-19 FY 2019-20 FY 2022-23 0.2 0.2 0.2 0.5 0.4 0.4 0.5 0.3 0.3 0.2 0.3 0.2 0.1 0.7 0.2 0.2 0.2 0.1 0.1 0.1 0.04 0 1 0.5 Figure 2: Average Days to Process a Renewal Application Target FY 2021-22 FY 2020-21 0.4 0.1 0.06 MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 4 08
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