Pharmacy Inspections Sections 456.069 and 465.017, Florida Statutes, grant MQA the authority to inspect the procedures and conditions of pharmacies such as proper signage, staffing, policies and procedures, and dispensing practices to ensure facilities meet the standard of practice prior to opening or continuing operating. MQA conducts pharmacy inspections following certain qualifying events such as the application for a new establishment, a change in location or ownership, routine regulatory compliance, and when investigating complaints. New pharmacies are required to undergo an inspection prior to the issuance of a facility license. In Quarter Four, pharmacies were inspected within an average of 7.7 days, which is well below the goal of 14 days. MEASURE TARGET ACTUAL Average days to complete a pharmacy inspection 14 days 7.7 days Q: Who are the facility inspectors? A: Pharmacy inspections are conducted by experienced pharmacists. Their knowledge and skills are invaluable tools in the inspection of pharmacy facilities. For the past five fiscal years, MQA has completed pharmacy inspections well below the goal inspection period of 14 days. This high level of performance indicates that the facility tracking mechanisms and crosstraining procedures employed by MQA inspection teams are optimized for the completion of new facility inspections as quickly as possible. Target Figure 4: Average Days to Complete a Pharmacy Inspection FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 0 10.9 7.0 9.5 11.5 8.0 9.0 8.5 8.2 9.4 9.1 7.8 7.4 10.0 6.5 8.8 9.1 8.8 6.7 8.5 8.2 8.8 14.0 7.0 7.0 7.1 7.7 MEDICAL QUALITY ASSURANCE | FY 2022-23 QUARTERLY PERFORMANCE REPORT 4 10
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