MQA Quarterly Performance Report

Section 456.074, Florida Statutes, grants PSU authority to demand the immediate cessation of any activities that are suspected to pose an imminent threat to the public. These demands are called Emergency Orders and they are signed by the State Surgeon General. Emergency Restriction Orders establish limitations on the professional activities of a suspect practitioner and Emergency Suspension Orders deactivate the practitioner’s license for a time specified in the order. Q1 • Quarterly Performance Report • FY 2023-24 8 ENFORCEMENT AT A GLANCE Per Chapters 20 and 456, Florida Statutes, MQA is tasked with enforcing all applicable statutes, laws, and rules for the professions that are regulated by the Department for the preservation of the health, safety, and welfare of the public. To carry out this duty, MQA established the Bureau of Enforcement, which comprises the Consumer Services Unit (CSU), Investigative Services Unit (ISU), and Compliance Management Unit (CMU). These units work collaboratively to receive, investigate, and adjudicate complaints against health care practitioners. 59.5% 19.6% CMU CSU PSU ISU 18.1% 2.8% OPEN CASES THE PATH OF A COMPLAINT In Quarter One, PSU issued 63 Emergency Orders, an increase of 25% from the fourth quarter of FY 2022-23. Of these, 71.4% were Emergency Suspension Orders (45) and 28.6% were Emergency Restriction Orders (18). The number of open enforcement cases decreased by 1.1% since FY 2022-23 Quarter Four, from 27,140 to 26,830 cases. CSU had the largest number of open cases compared to the other units with 15,975 (or 59.5%) of total open cases. CMU accounted for 5,246 active cases (or 19.6%), PSU had 4,849 (or 18.1%), and ISU had 760 (or 2.8%).

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