MQA Quarterly Performance Report

UNLICENSED ACTIVITY INVESTIGATIVE SPOTLIGHT MQA's Unlicensed Activity (ULA) Program informs the public about the risks associated with receiving health care services from unlicensed practitioners. Per section 456.065, Florida Statutes, delivering medical care without a license may lead to fines, civil penalties, and potential imprisonment. Through collaboration with law enforcement agencies and state attorneys, the ULA Program actively investigates and pursues legal action against unlicensed practitioners, which is critical in safeguarding public interest and maintaining the integrity of professional standards. ULA OUTREACH Outreach serves as a pivotal component of the ULA Program, providing the community information about the grave consequences of participating in unlicensed health care practices. While typically focused on prioritizing large events to communicate the program’s significance to residents and visitors and effectively gain community attention, the ULA Program’s new goal to establish meaningful relationships with local community leaders, advisors, and public health sectors will mean concentrating on smaller, localized events across Florida’s communities (Figure 7: ULA Outreach). Through these outreach endeavors, MQA investigators highlight not only the physical outcomes but also the mental and financial toll of unlicensed health care activities. They cover penalty fines for infringements, potential criminal charges, and protocols for reporting unlicensed health care practices. 25% 25% 25% 25% Educational Seminars Health Expos Town Hall Meeting Community Fairs Figure 7: ULA Outreach Q3 • Quarterly Performance Report • FY 2023-24 12

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