WELCOMING CUSTOMERS AS MQA’S NEWEST CHAMPIONS The Tallahassee field office took an innovative approach to address unlicensed health care activity this quarter by connecting with licensed health care practitioners in addition to partnering with local law enforcement agencies. In January, they visited establishments like community pharmacies and hospitals to raise awareness about the investigative services MQA conducts beyond licensure renewals. Since licensed practitioners often have interactions with health care providers and could encounter instances of unlicensed practice, MQA is ensuring that practitioners are not only aware of MQA’s role to investigate health care crimes related to unlicensed practice but also equipped with information on how to report suspicions or instances of unlicensed activity. 4K NEW CHAMPIONS OF PUBLIC PROTECTION Ft. Lauderdale’s Publix Health Expo and Marathon event proved to be an exceptional opportunity for the ULA Program to attend this February. The ULA Program paired well with the range of fitness activities, health screenings, and free food tastings featured by other organizations, since the ULA Program promotes public health through public protection. During the event, MQA successfully engaged 4,000 individuals while also establishing new connections with local colleges. FORGING PARTNERSHIPS FOR A HEALTHIER FUTURE In January, the Orlando field office had a fruitful experience participating in the Orlando Family Festival at Dezerland Park, which displayed dozens of helpful resources and services from a variety of organizations to promote healthy parenting. This event provided an opportunity for MQA to engage families and youth in valuable discussions about the connections between the type of work conducted by MQA investigators and the shared goals of other tabling organizations to promote community health. This outreach effort not only strengthened community relations but also opened doors for future partnerships. Q3 • Quarterly Performance Report • FY 2023-24 14
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