TABLE OF CONTENTS 2 | EXECUTIVE SUMMARY 3 | AROUND MQA 6 | PERFORMANCE STATISTICS 10 | ENFORCEMENT AT A GLANCE 12 | UNLICENSED ACTIVITY INVESTIGATIVE SPOTLIGHT 16 | FINANCIAL SUMMARY 17 | GLOSSARY 18 | CONTACT US MISSION To protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. VALUES INNOVATION We search for creative solutions and manage resources wisely. COLLABORATION We use teamwork to achieve common goals and solve problems. ACCOUNTABILITY We perform with integrity and respect. RESPONSIVENESS We achieve our mission by serving our customers. EXCELLENCE We promote quality outcomes through learning and continuous performance improvement. VISION TO BE THE HEALTHIEST STATE IN THE NATION How We Work LICENSE ENFORCE INFORM
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