MQA Quarterly Performance Report

Measure: Average number of days to complete a M.O.D.E. inspection. Definition: The average number of days from the date the facility requests inspection to the date the inspection is completed. This measure does not include those facilities that request a delay in inspections. Goal: 10 days. 5Days Inspection Average Figure 3: Average Days to Complete a M.O.D.E. Inspection 3. M.O.D.E. INSPECTIONS Imagine walking into a health care facility where every corner sparkles with cleanliness, every instrument is impeccably sterilized, and every practitioner is confidently following strict safety protocols. This serene environment isn't a mere coincidence—it is the result of careful facility inspections and compliant facility owners. Facility inspectors are the unsung heroes of health care, ensuring that safety and sterility standards are consistently met for the benefit of both practitioners and the public. This quarter, MQA completed M.O.D.E. inspections in five days, which is a 6% decrease from last quarter. Overall, the average time to complete a new M.O.D.E. inspection this fiscal year has consistently been under six days, with 288 inspections completed for new business inspections this quarter. DID YOU KNOW? Inspections do more than just ensure compliance; they build an environment of trust and care. Each visit reinforces the Department’s mission, safeguarding the well-being of everyone involved. M.O.D.E. inspections are vital for public protection and cover a broad spectrum of health care settings: • Massage establishment inspections ensure that sanitation standards are upheld, and client documentation is carefully maintained. • Optical establishments undergo periodic inspections to verify adherence to health and safety regulations, ensuring a clear vision of care. • Dental laboratories are inspected for infection control protocols and proper waste disposal practices, maintaining the clean environment necessary to deliver oral health services. • Electrolysis facilities are inspected to guarantee quality hygiene standards and the sterilization of equipment, ensuring each procedure is as safe as possible. 10 Q4 • Quarterly Performance Report • FY 2023-24

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