UNLICENSED ACTIVITY INVESTIGATIVE SPOTLIGHT MQA's Unlicensed Activity (ULA) Program informs the public about the risks associated with receiving health care services from unlicensed practitioners. Per section 456.065, Florida Statutes, delivering medical care without a license may lead to fines, civil penalties, and potential imprisonment. Through collaboration with law enforcement agencies and state attorneys, the ULA Program actively investigates and pursues legal action against unlicensed practitioners, which is critical in safeguarding public interest and maintaining the integrity of professional standards. In response to violations, the Department issued 134 cease and desist orders this quarter. ULA OUTREACH Outreach is a crucial element of the ULA Program, designed to educate the community about the serious risks associated with unlicensed health care practices. While traditionally capturing widespread community attention by prioritizing large-scale events to effectively communicate its importance to residents and visitors, the ULA Program shifted its focus toward building meaningful relationships with local community leaders, advisors, and public health sectors. This new goal emphasizes smaller, localized events throughout Florida’s communities. Through these targeted outreach efforts, MQA investigators aim to highlight not only the physical consequences but also the mental and financial burdens of engaging in unlicensed health care activities. In doing so, investigators address topics such as penalty fines for violations, potential criminal charges, and correct procedures for reporting unlicensed health care practices to ensure that critical information reaches the heart of each community. 25% 25% 25% 25% Educational Seminars Health Expos Town Hall Meeting Community Fairs Figure 7: ULA Outreach Q4 • Quarterly Performance Report • FY 2023-24 15
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