MQA Quarterly Performance Report

Pensacola Meet and Greet Meet and greets are essential for spreading awareness among community partners. Pensacola ISU connected with representatives from the Office of the Attorney General, the Department of Financial Services, and the Bureau of Insurance Fraud. This event significantly enhanced departmental collaboration and improved community support through shared expertise and knowledge. Fighting ULA Jacksonville ISU is actively combating unlicensed health care activities with the support of students. In May, the team visited the Parisian Spa Institute, a school offering career training programs in massage therapy and cosmetology. Raising awareness among students is crucial in this fight, as they can recognize unethical practices. During the visit, students learned how to identify signs of unlicensed health care activity, verify licenses, and report suspicious behavior. Orlando Promotes Community Engagement In April, Orlando ISU partnered with Clarita’s House Ministry to support a food bank dedicated to helping the homeless and disadvantaged. Orlando ISU saw this as a valuable opportunity to both serve the community and provide promotional items such as cups, beach balls, pens, and other giveaways, thereby increasing the Department’s visibility and fostering a sense of goodwill and support within the community. Jupiter Police Family Autism Day In April, Jupiter ISU participated in the Jupiter Police Family Autism Day, which featured various activities, including sensory play, story time, first aid sessions, petting zoo interactions, and food. This event was a valuable opportunity to engage with the community, foster connections, and build trust with local families. If unlicensed activity is suspected, individuals can submit information through MQA’s Online Complaint Portal or call 1-877-HALT-ULT to speak directly with an investigator. Q4 • Quarterly Performance Report • FY 2023-24 17

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