MQA Quarterly Performance Report

PERFORMANCE STATISTICS 1. INITIAL APPLICATIONS In Quarter Four, MQA received over 48,500 applications from prospective practitioners seeking initial licensure, representing a 15% increase from Quarter Three. In addition, MQA issued nearly 34,200 licenses to new practitioners, which is a 15% increase from the previous quarter. MQA processed initial applications within 1.5 days on average for qualified applicants in Quarter Four. Measure: The average time taken to issue an initial license to qualified applicants. Definition: The average duration from when an application is deemed qualified to the issuance of the license. Goal: One day. MQA consistently tracks four key performance metrics that indicate its success in meeting its mission to improve the health and well-being of Floridians through critical health care licensure and enforcement activities. This strategic focus includes the timely approval of both initial and renewal licensure applications, along with diligent inspections of pharmacies and M.O.D.E. establishments. Figure 1: Initial Applications Received DID YOU KNOW? The licensure process can be delayed by several factors, mainly stemming from the wait for crucial documents from applicants. These include background screening results, records of criminal and disciplinary history, license verifications, transcripts, and continuing education certificates. Exam results can also cause delays, as some professions permit applicants up to one year to complete exams. Seasonal trends also affect processing times; the busiest periods for applications, typically due to graduation seasons, occur during the fall and spring semesters, while renewal peaks occur in even-numbered years. 8 Q4 • Quarterly Performance Report • FY 2023-24

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