MQA Quarterly Performance Report

M.O.D.E. INSPECTIONS Imagine walking into a health care facility where every corner sparkles with cleanliness, every instrument is impeccably sterilized, and every practitioner is confidently following strict safety protocols. This serene environment isn’t mere coincidence – it is the result of careful facility inspections and compliant facility owners. Facility inspectors are the unsung heroes of health care, ensuring that safety and sterility standards are consistently met for the benefit of both practitioners and the public. This quarter, a total of 173 new M.O.D.E. inspections were completed. The average number of days to complete a new M.O.D.E. inspection this quarter is 5.7 days. This is well under the target goal of 10 days and revealing a steadfast commitment to regulatory efficiency. Measure: Average number of days to complete an M.O.D.E. inspection. Definition: The average number of days from the date the facility requests inspection to the date the inspection is completed. This measure does not include those facilities that request a delay in inspections. Goal: 10 days. Figure 4: Average Days to Complete a New M.O.D.E. Inspection ENFORCEMENT AT A GLANCE Per section 20.43 and Chapter 456, Florida Statutes, MQA is to ensure adherence to statutes, laws, and regulations that govern health care professions under the Department of Health’s purview, emphasizing public health, safety, and welfare. To meet this obligation, MQA established the Bureau of Enforcement, comprising the Consumer Services Unit (CSU), Investigative Services Unit (ISU), and Compliance Management Unit (CMU). These units work together to receive, investigate, inspect, and resolve complaints filed against health care practitioners and facility owners. Q1 • Quarterly Performance Report • FY 2024-25 10

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