AROUND MQA MQA Wins Prestigious 2024 TaxWatch Productivity Award MQA is proud to announce it was awarded the 2024 TaxWatch Productivity Award in September 2024 for its innovative Nursing Program Portal (NPP). This breakthrough solution has revolutionized the nursing licensure process, which has significantly reduced application approval times and streamlined operations during peak graduation periods. The NPP allows Florida nursing programs to electronically submit graduation information, automating the data upload and verification process. As a result, nursing graduates’ applications are approved within two business days when their school list is the only pending item, drastically accelerating entry into Florida’s health care workforce. The development of this portal is a critical milestone in ensuring timely licensure for nursing graduates, directly contributing to Florida’s health care system. In the first three months of operation, the NPP has saved MQA 392 hours of manual labor, equating to over $6,000 in operational cost savings. Beyond the economic benefits, the NPP ensures that nursing professionals can begin their vital roles in patient care faster, improving access to care for Floridians. MQA’s NPP stands as an exemplary model of how leveraging technology can enhance service delivery, bolster public health infrastructure, and create meaningful efficiencies within government operations. MQA Graduates First Cohort of Certified Public Managers in Nine Years MQA proudly announces the graduation of 10 staff members from the Certified Public Manager (CPM) Program in July—its first cohort in nine years— marking a milestone in leadership development and public service excellence. Offered through Florida State University’s Florida Center for Public Management, the CPM program is a nationally recognized initiative that strengthens leadership skills in government professionals. Since 1979, more than 8,000 graduates have completed the program, which focuses on performance management, organizational effectiveness, and strategic planning. MQA’s newest graduates bring enhanced expertise to advance the organization’s mission of safeguarding public health and upholding high standards for licensed health care practitioners. Their achievements reflect MQA’s ongoing investment in professional growth and organizational success. Building on this momentum, seven additional employees are currently enrolled and expected to graduate as early as August 2025, reaffirming MQA’s commitment to leadership development and service excellence. SPOTLIGHT Q1 • Quarterly Performance Report • FY 2024-25 6
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