M.O.D.E. INSPECTIONS Imagine walking into a health care facility where every corner sparkles with cleanliness, every instrument is impeccably sterilized, and every practitioner is confidently following strict safety protocols. This environment isn’t mere coincidence — it is the result of careful facility inspections and compliant facility owners. Facility inspectors are the unsung heroes of health care, ensuring that safety and sterility standards are consistently met for the benefit of both practitioners and the public. This quarter, a total of 170 new M.O.D.E. inspections were completed. The average number of days to complete a new M.O.D.E. inspection this quarter is 5.1 days. This is well below the target goal of 10 days and reveals a steadfast commitment to regulatory efficiency. Measure: The average number of days to complete a M.O.D.E. inspection. Definition: The average number of days from the date the facility requests inspection to the date the inspection is completed. This measure does not include those facilities that request a delay in inspection. Goal: 10 days. Figure 4: Average Days to Complete a New M.O.D.E. Inspection ENFORCEMENT AT A GLANCE As required by section 20.43 and Chapter 456, Florida Statutes, MQA ensures that health care professionals follow the laws and regulations designed to protect public health, safety, and welfare. To fulfill this responsibility, MQA created the Bureau of Enforcement, which includes the Consumer Services Unit (CSU), Investigative Services Unit (ISU), Compliance Management Unit (CMU), and partners with Prosecution Services Unit (PSU). These units work together to receive, investigate, inspect, and resolve complaints about health care practitioners and facility owners. Q2 • Quarterly Performance Report • FY 2024-25 10
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