MQA Quarterly Performance Report

Section 456.005, Florida Statutes, requires the Florida Department of Health (Department), Division of Medical Quality Assurance (MQA) to develop and implement a long-range plan. This plan serves as a road map for accomplishing the Department’s mission and is communicated through the MQA annual and quarterly performance reports. Quarterly performance reports are required under section 456.025(9), Florida Statutes. Content 3 Executive Summary 4 Facts in Numbers 5 Performance Statistics 5 Initial Application 6 License Renewal 7 MODE Inspection 8 Pharmacy Inspection 9 Enforcement Data 10 Investigative Services Area Map 11 By the Numbers - ULA 12 Unlicensed Activity Data - ULA 13 Financial Data 14 Glossary Mission To protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts. Vision To be the healthiest state in the nation. Values Innovation We search for creative solutions and manage resources wisely. Collaboration We use teamwork to achieve common goals and solve problems. Accountability We perform with integrity and respect. Responsiveness We achieve our mission by serving our customers and engaging our partners. Excellence We promote quality outcomes through learning and continuous performance improvement. Ron DeSantis Governor Joseph A. Ladapo, MD, PhD State Surgeon General Q2 • Quarterly Performance Report 2021-22 2