Q1 • Quarterly Performance Report • FY 2023-24 4 PERFORMANCE STATISTICS INITIAL APPLICATIONS One of the ways MQA promotes quality health care services and protects the public is to verify the credentials of practitioners and issue licenses accordingly. In Quarter One, MQA received 36,356 initial applications and issued 33,275 initial licenses. MQA ensures that qualified applicants can get to work quickly through the timely processing of initial applications. Measure: The average number of days to issue an initial license for qualified applicants. Definition: The average number of days an applicant is deemed qualified through the date that the license is issued. Goal: One day. MQA reports on four selected performance measures to track its progress in fulfilling its mission to protect, promote, and improve the health of all people in Florida: the time to approve initial applications for a qualified applicant, the time to renew a license for a qualified health care practitioner, the time to conduct a pharmacy inspection, and the time to inspect massage therapy, optical, dental lab, and electrolysis (M.O.D.E.) establishments. DID YOU KNOW? This quarter, MQA began improving processes that will expedite the licensure of nurses and CNAs. As these professions account for the highest number of health care practitioners in the state, MQA prioritized the update of the Nursing Program Portal. When the update goes live in 2024, nursing schools will be able to register with MQA to enter graduation information directly into the Licensing and Enforcement Information Database System through the Board of Nursing website. This innovation will save time when providing information for nursing and CNA licensure applicants, decreasing the time it takes to complete applications and allowing nursing and CNA practitioners to get to work that much faster. Figure 1: Initial Applications Received
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