Q1 • Quarterly Performance Report • FY 2023-24 5 LICENSE RENEWALS In Quarter One, MQA processed 110,687 renewal applications, 98.6% of which were processed online. On average, the processing time for renewal applications was less than half a day. Timely and efficient licensure renewals are a key measurement of MQA’s success in ensuring that qualified applicants can continue working in their profession. Measure: The average number of days to process a renewal application for a qualified applicant. Definition: The average number of days to renew a license for health care practitioners and facilities from receipt of the completed application through approval. Goal: One day. DID YOU KNOW? The Bureau of Operations, in partnership with the Boards of Medicine and Osteopathic Medicine, streamlined the verification process for payment of the fees to the Florida Birth-Related Neurological Injury Compensation Association (NICA). Now, allopathic and osteopathic practitioners will receive notification of their NICA payment status at the time of licensure renewal. This communication provides timely information that is needed to complete renewal applications. For more information about renewal requirements and renewal dates by profession, visit FLHealthSource.gov/ requirements. Figure 2: Average Time to Process a Renewal Application for a Qualified Applicant
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