MQA Quarterly Performance Report

Q1 • Quarterly Performance Report • FY 2023-24 6 M.O.D.E. INSPECTIONS The inspection of M.O.D.E. establishments ensures that practitioners in massage therapy, optometry, dental labs, and electrolysis administer care in safe, sterile environments that adhere to the standards of their respective professions. These inspections may be conducted throughout the lifecycle of a facility and upon receipt of a request for inspection. During Quarter One, M.O.D.E. inspections were completed within an average of 4.9 days, which is a decrease from the average of 5.2 days over the past six fiscal years. Measure: Average number of days to complete a M.O.D.E. inspection. MASSAGE THERAPY OPTOMETRY DENTAL LABS ELECTROLYSIS Definition: The average number of days from the date an applicant is ready to open a new M.O.D.E. establishment or change the establishment location, to the date the inspection is completed. This measure includes all initial inspections where the applicant did not formally request a delay in the completion of the opening inspection. Goal: 10 days. 4.9 Days Inspection Average Figure 3: Average Days to Complete a M.O.D.E. Inspection

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