Jennifer L. Wenhold, MSW, CPM As we navigate the dynamic landscape of health care, our commitment to ensuring the highest standards of licensing and enforcement remains steadfast. It is with great pride that I present the latest edition of our quarterly report, a testament to the dedication and diligence of our teams. MQA continues to evolve to meet the everchanging needs of the health care landscape, and we are pleased to share the strides we have made in enhancing the efficiency and transparency of our enforcement, licensing, and information processes. As we forge ahead, let us remain united in our pursuit of safeguarding the well-being of Floridians and visitors. Commitment to excellence, paired with dedication to innovation and accountability, ensures that we collectively contribute to a health care environment that is both reliable and responsible. I encourage you to delve into the content within this report and to share your insights and feedback as we work together to shape the future of health care regulation in our great state. Together, we continue to build a health care landscape that prioritizes the quality, safety, and well-being of our community. LETTER FROM THE DIRECTOR EXECUTIVE SUMMARY Section 456.025(9), Florida Statutes, requires that the performance and financial health of the Division of Medical Quality Assurance (MQA) are reported quarterly to evaluate its efficiency in regulating health care professions and practitioners. Join us in reflecting on a productive quarter that resulted in various improvements for our health care workforce. LICENSING = 2,000 ENFORCEMENT 1,830 Online Complaints Received 300 Unlicensed Activity Complaints 122 Cease and Desist Orders Issued FINANCES $34 MILLION Overall Cash Balance at the End of Quarter Two Q2 • Quarterly Performance Report • FY 2023-24 2 License 31,786 Initial Applications Received 26,054 New Licenses Issued $ MQA’s inspectors conducted inspections for pharmacies and massage establishments, optical establishments, dental laboratories, and electrolysis facilities (M.O.D.E.) within 5.6-7.1 Days
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