Q2 • Quarterly Performance Report • FY 2023-24 3 STAYING SAFE ONLINE The month of October has been National Cybersecurity Awareness Month since 2004, a dedicated month for the public and private sectors to work together to raise awareness about the importance of cybersecurity. In the last quarter, MQA took proactive measures to enhance cybersecurity awareness among licensees, emphasizing the importance of remaining vigilant against predatory spoof calls and phishing emails designed to mislead licensees into providing their personal information. MQA staff actively shared valuable tips with licensees to prevent falling victim to scams and promptly report any suspicious activity by encouraging licensees to gather evidence of the solicitation (including details such as phone/fax numbers, email addresses, or postal mail envelopes), and promptly report it to MQA, the Office of the Attorney General, or the Florida Department of Law Enforcement as applicable. By empowering health care practitioners to recognize and respond to potential threats effectively, MQA is bolstering the resilience of Florida’s regulatory framework and ensuring the security of issued health care licenses. This proactive approach underscores our AROUND MQA commitment to safeguarding the interests of health care practitioners, applicants, and consumers alike, fostering a trusted and secure regulatory environment. STRENGTHENING REGULATORY EXCELLENCE WITH ANNUAL TRAINING In October, MQA convened its largest bureau for a comprehensive training session spanning the 11 investigative regions statewide. Skills were taught to the
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