Q2 • Quarterly Performance Report • FY 2023-24 5 PERFORMANCE STATISTICS INITIAL APPLICATIONS Verifying practitioner credentials and issuing licenses accordingly is a key method by which MQA upholds quality health care services and public protection. In Quarter Two, 31,786 initial applications were received, resulting in the issuance of 26,054 new licenses. Prompt processing of these initial applications ensures that qualified individuals can quickly get to work in their profession. Measure: The average number of days to issue an initial license for qualified applicants. Definition: The average number of days an application is deemed qualified through the date that the license is issued. Goal: One day. To monitor its licensing and inspection progress effectively, MQA focuses on four specific performance metrics. The prompt completion of these tasks is pivotal for MQA to fulfill its mission of enhancing the health and well-being of all state residents. These metrics encompass the time taken to approve initial and renewal licensure applications, inspect M.O.D.E. establishments, and conduct pharmacy inspections. Figure 1: Initial Applications Received 26,054 New Licenses Issued 31,786 Initial Applications Received
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