MQA Quarterly Performance Report

Q2 • Quarterly Performance Report • FY 2023-24 6 LICENSE RENEWALS Rapid and effective renewal of licenses stands as a crucial gauge of MQA’s achievement in enabling qualified professionals to sustain their work. During Quarter Two, MQA handled 79,071 renewal applications, with a notable 99.0% processed online. Renewal applications were processed in 0.1 days on average, reflecting a decrease in the processing time overall. Measure: The average number of days to process a renewal application for a qualified applicant. Definition: The average number of days to renew a license for health care practitioners and facilities from receipt of the completed application through approval. Goal: One day. Initiative: This quarter, MQA processed over 4,100 license verifications and supported the mailing of more than 125,000 license renewal notifications. For more information about renewal requirements and renewal dates by profession, visit FLHealthSource. gov/requirements. Figure 2: Average Time to Process a Renewal Application for a Qualified Applicant 79,071 Renewal Applications

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