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MQA Q4 2015 - 2016

This measure calculates the average number of days from the date an applicant is deemed qualified

to the date a license is issued. This measures all applications for health care professions under the

Florida Department of Health submitted for licensure and registration and which were not withdrawn

or generated in error.

MEASURE:

Average number of days to issue an initial license for a qualified applicant.

INITIATIVE:

TARGET:

1 Day

DEFINITION:

INITIAL

LICENSES

Data source:

MQA Licensing and Enforcement Information Database System (LEIDS).

To improve the time to issue a license to qualified applicants, the Bureau of Health Care Practitioner

Regulation is reviewing and analyzing all aspects of the application process. An MQA Transformation

Project Workflow Assessment was presented to each board office to provide recommendations

for improving the use of the workflow features within the Licensing and Enforcement Information

Database System (LEIDS). In addition, each Board office was tasked with identifying trends in the

deficiencies found in applications and providing a work plan to eliminate or ameliorate the delays

caused by these deficiencies. The Boards remain committed to finding and implementing innovative

methods to increase efficiency and get Floridians in public health to work faster.

BALANCED SCORECARD MEASURES

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