MQA Quarterly Performance Report

2. LICENSE RENEWALS MQA processed nearly 175,550 renewal applications in Quarter Four. The majority of renewal applications processed were completed online (98%), and MQA processed completed applications for qualified applicants in under one day on average, reflecting a 75% decrease in processing time overall compared to Quarter One. Measure: The average number of days to process a renewal application for a qualified applicant. Definition: The average number of days to renew a license for health care practitioners and facilities from receipt of the completed application through approval. Goal: One day. Figure 2: Average Time to Process a Renewal Application for a Qualified Applicant Even-Year Renewals: • Radiologic Technicians: Renew based on their birth month. • Physician Assistants and certain physician groups: Renew by January 31. • Acupuncture: Renew by February 28. • Dental Practitioners, including Dental Hygienists and Nuclear Pharmacists: Renew by February 28. • Osteopathy, Podiatry, and Chiropractic Medicine: Renew by March 31. • Nurses (Registered Nurse and Advanced Practitioner Registered Nurse): Renew by April 30 or July 31. • Psychology, Electrologist, Electrologist Facility, and a group of Certified Nursing Assistants: Renew by May 31. • Clinical Laboratories: Renew by August 31. • Athletic Trainers and Nursing Home Administrators: Renew by September 30. • Emergency Medical Technicians and Paramedics: Renew by December 1. • Opticians, Consultant Pharmacists, and Pharmacy Technicians: Renew by December 31. Odd-Year Renewals: • Radiologic Technicians: Renew based on their birth month. • Medical Physicists and another group of Medical Doctors: Renew by January 31. • Occupational Therapists, Optometrists, Pharmacy Establishments, and Hearing Aid Specialists: Renew by February 28. • Social Workers, Marriage and Family Therapists, and Mental Health Counselors: Renew by March 31. • Nurses (Group 3): Renew by April 30. • Respiratory Therapists, another group of Certified Nursing Assistants, and Dietitians and Nutritionists: Renew by May 31. • Licensed Practical Nurses: Renew by July 31. • Massage Therapists and Massage Establishments: Renew by August 31. • Pharmacists: Renew by September 30. • Physical Therapists, School Psychologists, and Orthotists and Prosthetists: Renew by November 30. • Midwifery, Genetic Counselors, and Speech-Language Pathologists and Audiologists: Renew by December 31. DID YOU KNOW? Health care practitioners renew their licenses in either even or odd years, depending on their profession: Q4 • Quarterly Performance Report • FY 2023-24 9

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