2 / 22
MQA Q3 2014 - 2015
It is with great pleasure I present to you the Quarterly Performance Report (QPR)
for the third quarter of fiscal year 2014-15. This report includes information on
key performance measures for the Division of Medical Quality Assurance (MQA)
as well as highlights of recent accomplishments. As the economy continues
to grow, Florida has become the privileged home to an increased health care
workforce. To help sustain this growth, MQA strives to uphold Florida’s public
health legacy by pursuing excellence and producing superior services. Our jobs
every day are to make licensing and regulation more efficient so Floridians can
get to work. We strive to become the leader in health care quality regulation
and do so through our core values: Innovation, Collaboration, Accountability,
Responsiveness and Excellence.
Lucy Gee,
MQA Division Director
Director’s Message
The Bureau of Enforcement’s Unlicensed Activity program protects Florida residents and visitor from the
potentially serious consequences of receiving health care services from an unlicensed person. During the
last quarter, the program continued its outreach efforts by hosting law enforcement meet and greets in area
field offices, speaking engagements at the Florida Sheriff’s Association and continued outreach through movie
trailers and gas pump advertising. While the local area office meet and greets and speaking engagements at
conferences helped get the message out to our local law enforcement partners, the overall community outreach
had the potential of reaching millions of people in Central and South Florida.
The Bureau of Health Care Practitioner Regulation knows reaching its licensees with the necessary information
is critical, and has increased its outreach efforts through the publication of newsletters. To start the year,
the Florida Board of Nursing issued its inaugural edition of The Florida Nursing Quarterly, which will be sent
out four times a year and keep the state’s licensed nursing community abreast of important regulatory
updates, licensing/renewal information and help ensure that every nurse practicing in Florida meets minimum
requirements for safe practice. The Board of Medicine soon followed and published its first bimonthly newsletter
following its February board meeting. The newsletter provides updated information on disciplinary statistics,
licensure statistics, rule hearings, and more.
BUREAU OF ENFORCEMENT
BUREAU OF HEALTH CARE PRACTITIONER REGULATION
BUREAU OF OPERATIONS
Bureau Messages
1
In January, the Bureau of Operations kicked off the
Are You Renewal Ready?
campaign to remind health care
practitioners to report continuing education/continuing medical education (CE/CME) requirements prior to
renewing their licenses. By preparing for this new requirement, health care professionals can avoid renewal
delays. Starting with license renewal cycles in 2015, health care practitioners must report continuing CE/
CME course hours to renew their licenses, as required by the Florida Legislature. Licensees in all professions
have received information over the past two years explaining their upcoming requirements. In this quarter, our
marketing efforts included facility visits, on-site presentations, webinars, email blasts and phone calls.