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MQA Q1 2015 - 2016 6

The Investigative Services Unit (ISU) Jupiter Office collaborated with Port St. Lucie Police

Department and the Department of Homeland Security (DHS) on an undercover operation

resulting in two arrests, and the detainment of a third person for unlicensed practice of

massage and solicitation of prostitution. The establishment was also cited for aiding and

abetting unlicensed activity. The Ft. Lauderdale ISU office continued the success when they

collaborated with Highland County Sheriff’s Office to serve a cease and desist order and

arrest warrant to an unlicensed person practicing dentistry in Sebring.

Carl “Fritz” Hayes, senior pharmacist for the Department’s Prescription Drug Monitoring

Program, received the 2015 APhA NASPA “Bowl of Hygeia” award at the 125th Florida

Pharmacy Annual Meeting and Convention in St. Augustine in recognition of his contributions

to the practice of pharmacy in the state of Florida. The “Bowl of Hygeia” award is presented

annually by participating pharmacy associations in each of 50 states, the District of

Columbia, Puerto Rico, and the 10 Canadian providences. Recipients are selected by their

respective associations for their outstanding record of community service.

Barbra Baker, Jocelyn Hart and Sandra Washington, regulatory specialists with the Board

of Respiratory Care, have demonstrated significant improvements in application processing

performance over the past fiscal year. Despite a 9.5 percent increase in applications

processed, this team reduced the average number of days to issue a license by 7.63 days,

which is a 25 percent decrease. Total application processing time was reduced by 1.59 days,

which is a 31.2 percent decrease. The annual mean wage in Florida for a respiratory therapist

is $53,800. These regulatory specialists have given many practitioners the ability to begin

work quickly, which has made a positive and long-lasting impact on the state’s economy.

Ms. Angela Densen and Ms. Karrell Goldwire of the Board of Medicine recently received

promotions to the position of regulatory supervisor. Ms. Denson and Goldwire have been

dedicated employees in the licensure unit of the Board of Medicine for more than 14 years.

Their years of service, dedication, and expertise and leadership experience have been a

significant contribution to the board’s growth, success and progress.

EXCELLENCE

We promote quality outcomes through learning and continuous

performance improvement.