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MQA Q1 2014 - 2015
This measure calculates the average number of days from the date an application is deemed qualified to
the date a license is issued. This measures all applications for licensure and registration for health care
professions under the Florida Department of Health that were not cancelled or generated in error.
To improve the time to issue a license to qualified applicants, the Bureau of Health Care Practitioner
Regulation is reviewing and analyzing all aspects of the application process. A team of application experts
was assembled and one application was targeted for changes in each board office. That process will now
be applied to all professions, and the results will be monitored. Also, a Six Sigma project was undertaken
during the fourth quarter of fiscal year 2013-2014 and first two quarters of fiscal year 2014-2015 to review
the licensure process for the Bureau and to apply measures to reduce the time it takes to issue a license to a
qualified applicant.
INITIATIVE:
TARGET: 1 DAY
DEFINITION:
MEASURE:
Average number of days to issue an initial license for qualified applicants.
TARGET = 1 day
Data source:
MQA Customer Oriented Medical Practitioner Administration System (COMPAS) DataMart
Initial Licenses
Days
0.0
0.5
1.0
1.5
2.0
1.36
1.15
1.41
1.67
1.48
1.45
FY 14-15
Q1
FY 13-14
Q4
FY 13-14
Q3
FY 13-14
Q2
FY 13-14
Q1
FY 12-13
Q4
13
B A L A N C E D S CO R