

MQA Q1 2014 - 2015 18
Balanced Scorecard:
A way to measure whether the key processes performed by MQA (licensing, enforcing, and
providing information) support our vision and our strategic objectives.
CE/CME Electronic Tracking System:
The system used by the Department of Health to track licensee
compliance with continuing education requirements for renewal.
COMPAS:
Customer Oriented Medical Practitioner Administration System—MQA’s licensure and enforcement
database.
Emergency Actions:
An action suspending or restricting the ability to practice taken by the State Surgeon
General when a licensed health care practitioner poses an immediate and serious threat to the health, safety
and welfare of the public.
Emergency Suspension Order (ESO):
An order issued by the Florida Department of Health suspending the
license of a practitioner. A practitioner may not practice in the state of Florida while under an emergency
suspension order.
Emergency Restriction Order (ERO):
An order issued by the Florida Department of Health restricting the
practice of a practitioner in the state of Florida under conditions specified by the Department.
LEIDS:
Licensing & Enforcement Information Database System – MQA’s licensure and enforcement database
that is replacing COMPAS in November 2014.
MQA Trust Fund Unlicensed:
A $5 fee collected at initial and renewal licensing that specifically funds the
investigation and enforcement of unlicensed activity laws.
Glossary
MISSION:
To protect, promote & improve the health of all people in Florida through
integrated state, county, & community efforts.
VISION:
To be the Healthiest State in the nation.
VALUES:
Innovation, Collaboration, Accountability, Responsiveness & Excellence
FLORIDA DEPARTMENT OF HEALTH