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8
Measure
- Average number of days to process a renewal application for a qualified applicant
MQA Strategy
- Recruit, hire, and retain skilled and motivated employees that exemplify DOH’s
mission, vision, and values
•
Key Activity
- Conduct Annual Employee Satisfaction Survey
•
Key Activity
- Fully deploy Succession Plan
•
Key Activity
- Promote mentoring and leadership development
•
Key Activity
- Develop and deploy internal Communication Plan
•
Key Activity
- Analyze correlation between recruitment and employee adverse actions
MQA Strategy
-
Provide an efficient licensure process that meets statutory requirements
•
Key Activity
- Deploy online initial licensure applications
Measure
- Average number of days to issue an initial license for a qualified applicant
• Key Activity
- Upgrade licensure database
• Key Activity
- Modify licensure applications; remove non-value items
• Key Activity
- Automate transcripts
2013-2014
2012-2013
2011-2012
Baseline
Target
0.27 days
3.76 days
4.94 days
5.12 days
1 day
2013-2014
2012-2013
2011-2012
Baseline
Target
1.34 days
n/a
n/a
6 days
1 day
Workforce Development
Goal:
Attract, recruit, retain a competent credentialed workforce
Goal:
Expeditiously license health care professionals who meet
statutorily mandated standards of competency
DOH Strategic Issue Areas