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MQA Q3 2014 - 2015

This measure calculates the average number of days from the date an application is deemed qualified to

the date a license is issued. This measures all applications for licensure and registration for health care

professions under the Florida Department of Health that were not cancelled or generated in error.

As a result of recent implementations, the Bureau of Health Care Practitioner Regulation has reduced the

average number of days to issue an initial license for qualified applicants and met its target goal of one day. To

further improve the application process, application experts will search for deficiencies and examine current

performance measures. The Board remains committed to finding and implementing innovative methods to

increase efficiency and get Floridians to work faster.

INITIATIVE:

TARGET: 1 DAY

DEFINITION:

MEASURE:

Average number of days to issue an initial license for qualified applicants.

Data source:

MQA Licensing & Enforcement Information Database System (LEIDS)

15

BALANCED SCORECARD MEASURES

TARGET = 1 day

l

Initial Licenses

FY 14-15

Q1

FY 14-15

Q2

FY 14-15

Q3

FY 13-14

Q4

FY 13-14

Q3

FY 13-14

Q2

FY 13-14

Q1

Days

2.0

1.5

1.0

0.5

0.0

1.48

1.67

1.41

1.15

1.36

1.28

0.95