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MQA Q4 2014 - 2015
This measure calculates the average number of days from the date an application is deemed qualified to
the date a license is issued. This measures all applications for licensure and registration for health care
professions under the Florida Department of Health that were not cancelled or generated in error.
To improve the time to issue a license to qualified applicants, the Bureau of Health Care Practitioner
Regulation is reviewing and analyzing all aspects of the application process. A team of application experts was
assembled and the application for one profession was targeted for changes in each board office. The findings
will be analyzed to determine where improvements can be made and the board offices will then be charged
with applying this same analysis to its remaining professions. The boards remain committed to finding and
implementing innovative methods to increase efficiency and get Floridians to work faster.
INITIATIVE:
TARGET: 1 DAY
DEFINITION:
MEASURE:
Average number of days to issue an initial license for qualified applicants.
Data source:
MQA Licensing & Enforcement Information Database System (LEIDS)
15
Balanced Scorecard Measures
TARGET = 1 day
l
Initial Licenses
FY 14-15
Q1
FY 14-15
Q2
FY 14-15
Q3
FY 14-15
Q4
FY 13-14
Q4
FY 13-14
Q3
Days
2.0
1.5
1.0
0.5
0.0
1.41
1.15
1.12
1.36
1.28
0.95